Support Board
Date/Time: Sat, 05 Jul 2025 11:42:33 +0000
Post From: Symbol from wrong exchange opens, same name
| [2020-05-27 12:19:30] |
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Ok we have spent many hours working on this. We have greatly cleaned up the all of the code related to requesting and processing the list of available exchanges for this service and getting the security definition data for the symbol to resolve the necessary symbol identifier in order to subscribe to market data. There is no longer going to be any possibility of a symbol you specify mapping to the wrong symbol with this service. However, the basic problem is that your account with the service is not authorized for this exchange: OMXEquities And this is what has led to the problem you are seeing. We are putting out version 2112 in about 30 minutes. We will need you to update at that time: Software Download: Fast Update This is the prerelease. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-27 12:19:39
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