Login Page - Create Account

Support Board


Date/Time: Wed, 24 Apr 2024 23:49:35 +0000



Post From: You have exhausted number of logons allowed per day

[2020-05-18 22:31:13]
User557387 - Posts: 7
Yes, CQG logged me out because as i stated above my platform -for some reason is trying to download historical data every few minutes

And when it does that it probably requires a new login in the CQG server

I copied here a portion of the Log:
========================
HD Request # 444 | Downloading Intraday chart data for F.US.ENQM20 to the file F.US.ENQM20.scid. Service: cqg | 2020-05-18 17:06:13.205
HD Request # 444 | Download start date-time: 2020-05-18 17:06:01.000 | 2020-05-18 17:06:13.206
HD Request # 444 | Using server: ds3.sierracharts.com port 10150 | 2020-05-18 17:06:13.206
Socket (1) | Creating socket. | 2020-05-18 17:06:13.206
Socket (1) | Connecting to IP: 65.182.172.42. | 2020-05-18 17:06:13.206
HD Request # 444 | Setting DTC encoding to Binary VLS | 2020-05-18 17:06:13.259
HD Request # 444 | Sending historical data logon request message. | 2020-05-18 17:06:13.259
HD Request # 444 | Requesting Intraday data. Start date-time: 2020-05-18 17:06:01. Record interval: 1. Symbol: F.US.ENQM20 | 2020-05-18 17:06:13.280
HD Request # 444 | Decompressing data. | 2020-05-18 17:06:13.301
HD Request # 444 | Receiving Intraday data for F.US.ENQM20 starting at 2020-05-18 17:06:01 | 2020-05-18 17:06:13.302

======================

And I emailed my introducing broker also --look below what he had to say....:
=========================
I personally use SC / CQG WebAPI with no issues,and I have many other clients using the same combo with no issues.

Not sure why you are experiencing an issue...Which contract are you trying to load ?

Also, did you download the most current version ?Please click on "Help" at the top of your SC platform,and then click on "Download Current Version".


I am only tracking x 3 contracts ES , NQ and Micro Es

Can you do something for this Historic data download to stop? so I can be able to use SC platform properly...?

Thank you