Support Board
Date/Time: Sat, 05 Jul 2025 11:09:17 +0000
Post From: Sierra Chart Crashing
| [2020-05-18 14:31:03] |
| John - SC Support - Posts: 40745 |
|
First, can we please get your Message Log so we can see if there is something obvious within that. Refer to these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |