Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 01:10:52 +0000



Post From: Future contract rollover problem + problem with upgrading to version 1077

[2014-01-16 10:40:20]
Sierra Chart Engineering - Posts: 104368
1. The first step is to update Sierra Chart to version 1077 or higher. See 2 below for help with this.

1.1. To fill in the missing data in your chart, refer to help topic 7.1 here:
http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RefreshWithData

1.2. Set Chart >> Chart Settings >> Advanced Settings >>Continuous Futures Contract - Date Rule Rollover, Back Adjusted.


2. The problem with updating Sierra Chart is because you still have Sierra Chart running. You need to exit from Sierra Chart during the installation process. This will solve the problem.

It does look as though you are exiting from Sierra Chart, but for some reason that is taking longer than expected. You need to wait for that process to complete

3. For a description of the Continuous Contract indicators you see on the chart (CBV), refer to the bottom of this page:
https://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html#RolloverOptions

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing