Support Board

Date/Time: Tue, 23 Apr 2024 23:47:18 +0000

Post From: Alert Manager & Chart display issue.

[2014-01-16 08:18:41] Link To Thread - Link To Post [Go To First Post]
stevel - Posts: 19
If you have decided that this issue is normal behaviour then yes that's what its all about. If this is the case then it should be documented along with steps on how to get back to a realtime chart again. I would still class this as a bug/bad design as there's no clear indication that the user has been switched from a realtime chart to a historical chart nor is it made clear that only way to get back to the realtime chart is to either reset it or select 'Goto End of Chart'. Personally, the way the chart is displayed at the moment, I'm finding it confusing and impractical to use. It could lead to users placing bad trades as they may not realise they are looking at old data and finally, I assume that if the chart isn't reset once it's been opened via the alert window then no new data or alerts will be triggered from that chart. Perhaps one easy solution would be to have two buttons in the alert window: 'Goto Chart' - to just display the realtime chart without doing anything fancy. 'Goto Chart Alert' - to keep the current method of opening the chart. Thanks