Support Board
Date/Time: Wed, 24 Dec 2025 20:13:44 +0000
Post From: What happens in Sierra Charts DOM is not reflected in Trade Log
| [2020-05-12 11:47:00] |
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When there is a problem with Interactive Brokers (IB), repeating that IB API is garbage serves no purpose. We have got to call Interactive Brokers out for the trash that they are. We cannot allow our valuable time to be continued to be wasted by them and users use of them. We just really cannot help say repeatedly Interactive Brokers is garbage.Potential customers to Sierra Chart (SC) should be informed before signing that IB is either not supported or that frequent errors occured between IB and SC and that customers select IB at their own risk. Instead, IB clients and welcome, are later exposed to errors then are advised to use SC own routing, own data services or its affiliated brokers. IB clients will it a bit misleading, no doubt ! Have you read this page:Interactive Brokers Trading Service Please read it from top to bottom. We do not drop support for Interactive Brokers because that is needed for stock trading, in some of our users rely upon them. But we are no longer provide any technical support for them. And it still does not explain why SC shows live orders being filled in SC charts and SC DOM, when in fact these orders are fantasist and non existent Would seem hard to believe this is really true. This is not an issue that we normally hear about with Interactive Brokers.Finally, sorry, but I still believe that SC should confim first with IB if orders have been filled before displaying them as filled in SC charts and DOM. A fill is determined from a TWS execution message which is a 100% indication of a fill. No further confirmation is needed.It could be that your determination about the issue is just simply incorrect altogether. But since the issue is in relation to Interactive Brokers we are not going to spend any further time on it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-12 12:12:37
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