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Direct MessagesDate/Time: Mon, 29 Apr 2024 12:22:41 +0000
Post From: FREQUENT disconnections - beginning to become untradeable
| [2020-05-12 05:15:40] |
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Well it is quite clear to us there is some problem with connectivity you are having on your side somewhere or with your ISP. We cannot speak about that other program. You should not have any trouble at all receiving this data feed and maintaining the connection. For there to be a problem with the data feed not being received for a whole 40 seconds, at 6:40 PM US Central Time shows something is wrong on your side: SC Data - All Services | There has been no activity on the network socket for 40 seconds. Will reconnect. | 2020-05-11 18:39:09.594 That is an overwhelming indication you have a network connectivity issue on your side somewhere. Which can also include your ISP. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-12 05:17:49
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