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Date/Time: Mon, 29 Apr 2024 12:23:59 +0000



Post From: FREQUENT disconnections - beginning to become untradeable

[2020-05-12 00:04:00]
Sierra Chart Engineering - Posts: 104368
In this case you have lost the connection to the Denali Exchange Data Feed:

SC Data - All Services | There has been no activity on the network socket for 40 seconds. Will reconnect. | 2020-05-11 18:39:09.594

There must be some problem with your Internet connection. There is little other explanation for this. We know there is no trouble at all with connectivity from New Zealand since this is one of the locations we monitor from. Connectivity is stable for days at a time without loss connections.

Are you using a wireless connection?

You need to have your ISP examine your connection thoroughly.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-12 00:05:20