Support Board

Date/Time: Sun, 19 May 2024 15:10:44 +0000

Post From: Current Version Download Failed

[2020-05-11 20:14:25] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The Message Log you posted does not show any attempt to update the Sierra Chart software. From within Sierra Chart, are you selecting Help >> Download Current Version? What we want you to do, is update Sierra Chart using this installer: https://www.sierrachart.com/downloads/SierraChartFileDownloader.exe And in the installer set the Installation Path to: C:\Users\Mark\Desktop\SierraChart Also this is not the correct location you installed Sierra Chart into. It should be installed into C:\SierraChart instead. You can move it: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-11 20:17:05