Support Board

Date/Time: Sun, 19 May 2024 02:34:24 +0000

Post From: Service Connection Error

[2020-05-10 08:18:19] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
1. Almost certainly because the clearing firm has to take you off one system and put you on another backend trading platform service. But that interruption should not last more than an hour. 2. With Dorman we are not sure. You would need to ask them. 3. No you do not have to pay twice and you actually will save 5 USD a month on the data feed because you can switch to the lower cost Denali Data Feed option when using the Sierra Chart Order Routing Service. BTW - Thanks for doing the work on Denali and this new Order Route Service ... The data with the crazy volumes of the last couple of months was super responsive and didn't have any data issues at all. I'm really happy with the SC platform. Good. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-10 08:19:27