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Date/Time: Fri, 04 Jul 2025 20:05:17 +0000



Post From: Interactive Brokers TWS feed

[2020-05-01 10:28:07]
Sierra Chart Engineering - Posts: 104368
We explain in this section here how to determine what the problem is by examining the log messages:
Interactive Brokers Trading Service: Notice: Sierra Chart Does Not Provide Support for Interactive Brokers Symbols or Data Issues (Notice: Sierra Chart Does Not Provide Support for Interactive Brokers Symbols or Data Issues)

If you update to prerelease 2098 we now also show in the onscreen message the error from TWS for a failed download. Update instructions:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-01 10:29:27