Support Board
Date/Time: Tue, 04 Nov 2025 08:19:36 +0000
Post From: Bar 1 plotted incorrectly
| [2020-04-27 21:52:20] |
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This is not a version specific issue. You are using CQG data. Follow the instructions here to re-download the data fully: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. The issue is probably due to a timestamp error. If you have further problems we recommend using this data feed: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-27 21:53:03
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