Support Board

Date/Time: Mon, 13 May 2024 17:03:49 +0000

Post From: Problem with the orders!

[2020-04-16 10:47:49] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We are successful with resolving the problem. We stopped using the unsolicited FIX Position reports to update Positions and instead use the fills from the FIX execution reports. Using fills from the execution reports is a reliable way to incrementally update the Positions. We did extensive testing now on the FXCM Demo FIX server. No problems. We have done a software update. We do need to do a restart after we convert the trade activity format. That will happen over the next few minutes. So you will lose the connection again if connected. For CFD trading Sierra Chart also supports LMAX: LMAX Trading Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing