Support Board

Date/Time: Thu, 06 Nov 2025 16:35:58 +0000

Post From: Sierra on Rithmic

[2020-04-15 16:12:18] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 42807
To initiate a refund, make the request in the Account Support Tickets here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets It usually takes us a day or two to get the refund processed on our end, but the total time varies and is dependent on the method of refund. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing