Support Board
Date/Time: Sat, 10 Jan 2026 04:56:28 +0000
Post From: Sierra on Rithmic
| [2020-04-15 16:12:18] |
| John - SC Support - Posts: 43903 |
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To initiate a refund, make the request in the Account Support Tickets here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets It usually takes us a day or two to get the refund processed on our end, but the total time varies and is dependent on the method of refund. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |