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Date/Time: Fri, 26 Apr 2024 04:09:41 +0000



Post From: $TICK realitime datafeed form SC is slow

[2014-01-10 16:37:50]
Sierra Chart Engineering - Posts: 104368
We apologize for this. We have come to realize this is actually caused by a firewall issue in the data center. This will be taken care of in the next couple of days.

It has to do with when there is a very small amount of data being transmitted to a particular user. The firewall is apparently just blocking it.

We have switched the connections over to another data center. $TICK should be working for you now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-10 16:38:10