Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 04:54:39 +0000



Post From: Historical CFD Data Not Loading data from before 2011.

[2020-04-10 19:49:09]
mwnl - Posts: 29
Hi,
I am trying to load additional data on my intra-day chart for UK100. I have 60 min charts and want to get data from 1-Jan-2008 to present. When I input this date into the "Date range in file" box under the chart settings menu the date automatically reverts to 2-Jan-2011. This is very frustrating and I can't work out why it's happening. I assume it is my error and I have put a setting in wrong somewhere but I can't see where.

I have tried the following
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data

Global Symbol Settings: Update Symbol Settings

I have also tried using the box "Use Date Range" But again I'm unable to get data prior to Jan-2011.

Please help.