Support Board

Date/Time: Tue, 21 May 2024 03:05:31 +0000

Post From: connection lag between Sierra and Infinity Futures

[2020-04-08 16:55:49] Link To Thread - Link To Post [Go To First Post]
User251505 - Posts: 4
I am experiencing a lag when placing orders on the chart. My broker is Infinity. When I place a bracket order I can see on the Infinity Dom that the buy/sell has been placed. This is not reflected on the charts. It takes >10 seconds for my chart to update. When I do get an update the bracket has not been placed - there are no stop or target orders. I place my orders using the chart trading Dom. This issue started about 3 days ago. I have checked CPU, memory and internet connection - all are fine. I have the latest Sierra Chart. Do you have any ideas on what this might be? Thanks