Support Board

Date/Time: Fri, 26 Apr 2024 00:21:51 +0000

Post From: To many downloads?

[2014-01-10 05:16:53] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Please do not delete any of the .dly files. This is not recommended and only necessarily causes more downloads. We want to set a time to go over this with you on Friday using remote assistance to determine what the problem is. It seems unusual that you are hitting a limit of 500 downloads a day with the futures markets. The limit will reset once each day. It is considered a rare condition to encounter it. Please contact us here with your name and telephone number: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-10 05:17:20