Login Page - Create Account

Support Board


Date/Time: Tue, 21 May 2024 03:20:08 +0000



Post From: account data not move or update

[2020-04-07 07:44:19]
Sierra Chart Engineering - Posts: 104368
1. Provide the Message Log by following these instructions from the installation where you are having this problem:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We can definitely help you get the data feed into one installation of Sierra Chart at a time.

2. What you are referring to is allowing Sierra Chart to run on systems beyond 2. That is wholly separate from the Sierra Chart Exchange Data Feed. You are getting what you are paying for regarding the 12 USD.

I am very frustrated of your services.
Yes we know exchanges are incredibly frustrating to deal with. You are expressing frustration with the exchanges. Not Sierra Chart.

Understand in regards to the Sierra Chart Exchange Data Feed, there are no refunds, and you should not have any trouble receiving data from that data feed into one installation of Sierra Chart and we will help you with that. And get that working for you right away.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-07 07:45:50