Support Board
Date/Time: Tue, 04 Nov 2025 07:15:05 +0000
Post From: Logon rejected - Connection limit exceeded
| [2020-04-07 06:42:16] |
| |
|
it appears the server is very slow to update when the 2nd device is disconnected. No that is not true.If you have a problem again just do the following: First make sure all of your installations of Sierra Chart are up to date to be able to support multiple connections from the same system: Software Download: Fast Update You only need to do this once. Second if you only have installations of Sierra Chart connecting from the same system, and some installations are getting this message: SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2020-04-06 20:09:12.590
then just simply reconnect all installations: File Menu: Procedure to Reconnect to the Data and Trade Servers The problem will then be immediately resolved. No waiting necessary. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-07 06:42:41
|