Support Board

Date/Time: Sat, 04 May 2024 04:33:54 +0000

Post From: More data disconnections

[2014-01-09 22:26:58] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We do know there was an interruption today, but other than that, there has not been anything recently. When we work on our servers, sometimes we do transfer users over to another server which would look like you get disconnected for 3 seconds and then you are reconnected to the next server. This is just nothing more than normal operation and there is no missing data because upon the reconnection any missing data is automatically downloaded. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing