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Direct MessagesDate/Time: Sat, 18 May 2024 23:42:17 +0000
Post From: Chart draws very slow
| [2020-04-05 09:40:43] |
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We need to know the prior version you were running and also get that particular chart following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart We think it is unlikely we would observe any timing differences. Also those videos cannot be viewed. They might be to using a video codec which we do not have. In any case, they are not helpful. Software is very complex and we used to heavily rely on our user customer base for feedback. We take a different approach. We make sure that there is proper quality control on our side and things are developed to be very efficient and take care of problems as they are reported, but performance issues are things we have little control over when they are system and user specific.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-05 09:42:51
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