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Date/Time: Sun, 19 May 2024 06:11:58 +0000



Post From: Spreadsheet Wiped For No Apparent Reason?!

[2020-04-03 05:44:33]
Sierra Chart Engineering - Posts: 104368
There is a backup of it available and if you provide us the backup Spreadsheet file, and the Chartbook we can see if we can reproduce this. And it will be possible to recover the data.

The backup file will contain a number in front of it indicating the day of the month the backup is for.

The backup will be in the Backups subfolder in the Sierra Chart installation folder. And provide us the associated Chartbook that is using the Spreadsheet Study which is interacting with that Spreadsheet which we assume you are using.

Let us know if you need further help. Here are instructions to attach files:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2020-04-03 05:45:20