Support Board
Date/Time: Tue, 16 Sep 2025 21:34:17 +0000
Post From: not getting live data
| [2020-04-01 03:22:36] |
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We see what the problem is. The exchange fee did not get renewed because you do not have enough money on your account. The CME has raised their prices. Add more credit and activate the exchange here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |