Support Board

Date/Time: Sun, 05 May 2024 23:55:30 +0000

Post From: Data Glitch

[2020-03-28 09:09:06] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is a CQG data problem due to incorrect metadata for the symbol from CQG. We have seen this many many times before. It only happens with CQG. To avoid this problem use the Denali Exchange Data Feed: Denali Exchange Data Feed This is just simply a good example of why we do not recommend CQG because naturally people will blame these problems on us and on top of that you just have a problem. This kind of problem has been examined in depth by us. It just simply could not be an issue on the Sierra Chart side at all because the multiplier value from the metadata for the symbol from CQG is stored in a data structure specifically for the symbol before there is a subscription for market data from CQG. There just simply cannot be any failure with this on the Sierra Chart side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-28 09:10:48