Support Board

Date/Time: Wed, 08 May 2024 06:44:26 +0000

Post From: Problem with Symbol by accessing it via DTC server

[2020-03-27 17:20:42] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
First, we need to understand why it is you are using two instances. We see you are using the Sierra Chart Exchange Data Feed, which is limited to one connection. You have activated EUREX and S&P Indices, however the data for both of those, can be accessed in the instance of Sierra Chart connected to CQG. No need to use a separate installation/instance of Sierra Chart. To calculate the premium in the CQG instance you would need to use this symbol: {F.US.EPM20}-{$INX} However, for this to work, you need to not use the other instance of Sierra Chart and you need to enable this on the CQG instance: Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-27 17:21:19