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Date/Time: Sun, 05 May 2024 11:22:22 +0000



Post From: disconnection issues past 2 days

[2020-03-26 18:14:54]
Sierra Chart Engineering - Posts: 104368
We see you are using Transact.

First thing we want you to do is to update to the current version with Help >> Download Current Version. Instructions:
Software Download: Fast Update

After updating:
Select Global Settings >> Data/Trade Service Settings. Set Service Setting >> Disable Market Data Connection to True.

Then connect with File >> Connect to Data Feed.

Let us know if you are still having a problem. You might with the Orders connection.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-26 18:16:00