Support Board

Date/Time: Mon, 29 Apr 2024 06:53:24 +0000

Post From: waiting to download historical data.

[2020-03-26 18:09:24] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
No this is definitely not true. This is simply a case of network connectivity between the server and your computer. You are in China. It sounds like you are having a problem both with historical data and real-time data. In regards to real-time data try using the Low Bandwidth Mode option: Real-Time Exchange Data Feeds Available From Sierra Chart: Low Bandwidth Option We also have a market data relay server for real-time data in London that might help. But it is not usable right now when using Interactive Brokers. We would have to add a specific option for that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing