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Date/Time: Thu, 02 May 2024 01:02:33 +0000



Post From: Back Testing Performance Issue

[2020-03-24 04:48:37]
Sierra Chart Engineering - Posts: 104368
The problem is due to the Spreadsheet study. If it is removed, the performance issue goes away. With what we know right now most of the solution is going to be on your side and we are doing more analysis on our side.

Our recommendation is to reduce the amount of data and formulas among the Sheets in the Spreadsheet file. And clear data from any cells which are just not used or referenced any longer.

Performance improvements on our side is a time-consuming process and we cannot make any guarantees and it may take us a couple of weeks to work on that.

One performance improvement has been completed and will be out later today.

One thing to be aware of is due to the increase market activity, there is a dramatic increase in the amount of data which is getting processed. So this would seem to be the most likely reason for the change. One thing to do is to download historical Intraday data in 1 Second units by changing this setting and re-downloading the data:
Data/Trade Service Settings: Intraday Data Storage Time Unit (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Settings)

What version were you running previously so we can perform a comparison? If we can see a clear difference, as you have indicated in the first post, between versions, then we can isolate the problem but we are suspecting, the problem is due to the increased amount of market activity.

So just please allow more time for us to determine what we can do.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-24 04:49:44