Support Board
Date/Time: Tue, 01 Jul 2025 16:03:25 +0000
Post From: Denali feed freezing when markets have a burst of activity
| [2020-03-23 22:31:40] |
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We see you are using the Sierra Chart Order Routing Service, but you do not have the Denali Data feed active on your Sierra Chart account. Which means you must be using 10 minute delayed data. AMP did not complete the set up. Ask them to do that. And we will clarify the setup process with them so this is avoided in the future. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |