Support Board

Date/Time: Tue, 23 Apr 2024 11:08:12 +0000

Post From: Not recognizing update version of IB

[2014-01-08 16:32:24] Link To Thread - Link To Post [Go To First Post]
Diana L Dolan - Posts: 3
I installed the update to Sierra Chart. I followed my normal start-up order this morning loading IB first then SC. I received a System Notification Message starting that I needed TWS version 9392 or higher. I used the link provided to download the needed version from Interactive brokers. I then restarted first IB TWS (version 943.1C)and then Sierra Charts. I received the same System Notification Message again. I reinstalled both Sierra Chart and IB. No change. The chart in IB TWS are displaying correctly but Sierra Chart is not connecting to the data feed from IB. Help please as I can not trade using Sierra Chart without the correct data being displayed.