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Date/Time: Fri, 03 May 2024 08:49:27 +0000



Post From: new instance data connect

[2020-03-20 18:13:00]
Sierra Chart Engineering - Posts: 104368
First we want you to wait a few minutes for the data to be downloaded in the new instance. If there still is a problem, then select File >> Disconnect in the sub instance. Close the Chartbook and just open one chart for the symbol of that chart, and do not set it to a continuous futures contract chart, and see if the chart data downloading completes in the chart loads.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing