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Date/Time: Thu, 02 May 2024 23:30:39 +0000



Post From: SC login problem

[2020-03-19 16:58:18]
Sierra Chart Engineering - Posts: 104368
If what you say is true, then we can offer no solution. We have no idea why it would happen. Only CQG would know. We do believe you have another connection to your CQG account that you do not know about.

Regarding the problem logging into Sierra Chart, just wait about two minutes and try again. We do not know why that happened. Did you restart one of those computers? Otherwise, there is a third system being used and you are just not aware of one of them.

Currently we see you are using Sierra Chart on two systems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-19 16:58:51