Support Board

Date/Time: Fri, 03 May 2024 07:41:06 +0000

Post From: Problem with downloadind Data and Data accuracy

[2020-03-18 17:52:37] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We want you to restart Sierra Chart and open just one chart. Connect to the data feed with File >> Connect to Data Feed. And then follow the below procedure so we can get the log file and see what the problem is. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-18 17:54:41