Support Board

Date/Time: Sat, 18 May 2024 16:54:15 +0000

Post From: improving futures order performance

[2020-03-13 16:14:52] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
For the record you are in Taiwan. This strictly is going to be due to an Internet connectivity issue in your case. We need to know what Global Settings >> Data/Trade Service Settings >> Service Setting >> Primary Server is set to. Also let us know the first backup server. It is possible that your ISP is throttling or degrading Internet connectivity on the particular port being used. since im assuming it has to run through another server for processing. No this is definitely not the case if you are referring to server managed attached Target and Stop orders. These are handled on the same order routing server and the speed of the management is going to be at most just a few microseconds. Order routing is handled in less than 50 to 100 µs. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-13 16:18:00