Support Board

Date/Time: Sat, 18 May 2024 14:09:52 +0000

Post From: error writing record to C:Sierra Chart

[2020-03-12 15:51:33] Link To Thread - Link To Post [Go To First Post]
User40526 - Posts: 166
I just talked to Top Step and they say they think there may be an indicator that I use in Sierra that is causing the error message. Since all that happened was that I got a new ID and immediately began having the problem, I have no way of knowing what indicator could be causing the problem, assuming that IS the problem. I made no changes to my set up when I was given the new ID. They say they can't help me, since they maintain it's not a Top Step problem and that other clients of theirs who have the same ID, letters - numbers - and asterisk, who use SC and Rithmic don't have the problem. If that's true, then for some reason I am the only one with a problem that no one can identify. I am not a programmer or tech person and couldn't possibly know what to do. Someone has to tell me what to do. Please help me. This has been going on for 3 days. It is beyond distracting. Thank you