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Date/Time: Sun, 05 May 2024 18:44:30 +0000



Post From: Cumulative JT6T.Z

[2014-01-07 19:10:46]
Sierra Chart Engineering - Posts: 104368
What do you want us to do about this being this is not within the scope of our support? If you think this should be the within the scope of our support, then you are most welcome to take your business elsewhere and see if you can get the help that you need.


And what does IQ Feed have to do it this. You are basically doing additional calculations on their own data and this result does not compare to another program. How could we help with something like this? We would have to get your Chartbook and examine you what you are doing closely and a look at how this other program is configured to do the same calculation. It should be common sense, that we will not help with this.

It is precisely these kinds of questions, unnecessarily take our time and we do not know why you would expect an answer from us on this.

Maybe all of this comes across as surprising to you. There are limitations to what we will provide support for.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-07 22:28:39