Support Board

Date/Time: Thu, 25 Apr 2024 09:43:16 +0000

Post From: Departed from Denali data/TT order routing problem

[2020-03-04 17:03:51] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31098
The account that you have posted this from is not using the Denali Exchange Data Feed in any way. The Real-Time data has been disabled for this account, and since you are on Package 3 of Sierra Chart, you do not have access to the Delayed Streaming Data for the CME. Even if you were on Package 5, which includes this data, your Real-Time data takes precedence, which would be your CQG data. Therefore, we do not see anything else we need to change at this time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing