Support Board

Date/Time: Wed, 15 May 2024 04:52:13 +0000

Post From: Freezing data download

[2020-03-02 22:16:38] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This must be due to a connectivity problem between your computer and the server. We also see you are using Rithmic which complicates historical data access since data comes from two sources. See if this section here helps: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance And we recommend using the Sierra Chart order routing service instead of Rithmic: Sierra Chart / Trading Technologies Futures Order Routing Service We have discontinued technical support for Rithmic. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-02 22:17:25