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Date/Time: Sat, 18 May 2024 03:01:13 +0000



Post From: VS 2028

[2020-03-02 18:49:03]
Sierra Chart Engineering - Posts: 104368
No it is not the same data feed. Transact uses a completely different data feed to feed their Trading DOM. It is a UDP feed using a different protocol. We have said this previously.

Are you saying that Sierra Chart no longer provides support to Sierra Chart users that have a different data feed regardless if it's Sierra Chart related?
Yes this is correct because we cannot do anything about the problem.

There are no supervisors . You have got to be kidding us. You are deal with the top engineers here. Why do you use Transact? Why are you continuing to put up with their problems and keep blaming them on us. Why in God's name do you continue to put up with transact problems and post here about them. We are tired of this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing