Support Board

Date/Time: Sun, 19 May 2024 01:42:41 +0000

Post From: SC Data Connections Count Approach

[2020-03-02 14:50:14] Link To Thread - Link To Post [Go To First Post]
User12089 - Posts: 350
here is further info about the mess - on checking of my SC account i discovered that my previous TWO market data connections have been downgraded to ONLY ONE (must have happened i guess in relation to e.g. start of a new month - March). When i tried to RE-enable to 2 connections - the system returned Error Message that "my account type doesnt allow more than 1 connection" - my accoutn type is teh HIGHEST POSSIBLE ie SC PAckage 5 and Non-Professional Market Data Account which should allow 2 COnenctions for CME - as per previous SC communoications On top of everything now it seems that whne i have ONLY 1 SC instamce on ONLY 1 machine and i try to use Eurex there is no data coming at ALL due to error message "connection limit exceeded" and thats for only 5 symbols i am trying to connect froma single SC ona single machine - ebverything else is shut down total utter mess man - did you deploy some sort of new connection counting logic at the begining of MArch which is causing all that utter mess?