Support Board

Date/Time: Sun, 19 May 2024 10:32:09 +0000

Post From: Sierra Chart fees / real-time data connection fees / exchange data fees

[2020-03-01 21:47:59] Link To Thread - Link To Post [Go To First Post]
User872452 - Posts: 28
Hi, I had been purchasing my usage and data through an AMP futures account, at $25/mo for SC and $15/mo for CME data (including market depth) bundle. I decided to go back to using my interactive brokers account, so I updated my SC service package manually (12 months service package 5) and tried to then activate the CME data bundle but received a message that I first need to activate a real time data connection, which would be an additional $40/month? Is this correct? If so why was this not r3equired when I purchased my subscriptions through AMP futures? Thank you