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Date/Time: Thu, 25 Apr 2024 10:06:39 +0000



Post From: Feedback Requested Regarding Data Feeds and Order Routing Systems

[2020-02-28 18:04:48]
Sierra Chart Engineering - Posts: 104368
We would like to know among the following systems that Sierra Chart supports for futures trading, how well they performed during this decline for the week beginning with February 24, 2020:

Interactive Brokers
CTS
CQG
Rithmic
Sierra Chart/TT order routing
Transact
Gain Capital


Data Feeds:
[Data feeds provided with the above systems]

Additionally:
Denali Exchange Data Feed
Sierra Chart Exchange Data Feed
IQ Feed

What we are interested in is data feed issues such as lagging or stopping data. And any problems encountered with order routing.

Now Sierra Chart provided data feeds are not immune from lagging based on external conditions. If you experience a lag, refer to this help section:
Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds

And we also have a London relay set up for the Denali data feed which is supported in the latest release:
Global Settings >> Data/Trade Service Settings >> Service Settings >> Use London Relay server as Primary for Market Data (Only applies to the Denali exchange data feed).
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing