Support Board
Date/Time: Tue, 04 Nov 2025 03:46:34 +0000
Post From: connectivity issue
|   [2020-02-25 15:44:00]     |  
| User180435 - Posts: 8 | 
| 
                I am re sending for I am not sure the last ticket went through. I am unable to connect to sierra charts today. I am still running version 1997 32 bit ( 28705M) , because i am having my proprietary algorithms/ technical tools updated to 64 bit version. I was told I had until end of April to get this done. I had no issues yesterday , please either undo what has caused this so I can connect, Or tell me how I can still run a new 32 bit version that is still supported until my 64 bit indicators are error message in log is as follows : Transact/infinity futures is saying it is a sierra chart support of this version issue.....please advise so I can get my charts back up Connect event error. Window error code 10061: no connection could be made because the target machine actively refused it . /  | 
        
