Support Board

Date/Time: Sun, 19 May 2024 02:02:28 +0000

Post From: Target & Stop Orders Stuck at "Order Sent"

[2020-02-20 18:33:11] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is an issue with Gain Capital. They have been told about it and it is expected to be resolved over the weekend at the latest. Please also consider switching to the Sierra Chart order routing service: Sierra Chart / Trading Technologies Futures Order Routing Service Stage 5 does support this. We really do advise that you switch to this service as it is the very best. And we are going to be producing a video soon to explain why it is the only choice if you are serious about your trading. Also to remove the orders, you just need to select this command: Trade Menu: Refresh Trade Data From Service (Trade menu) This is exactly why, we are phasing out other services including Gain Capital. And we do not expect Gain Capital to be supported in newer version after this year. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing