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Date/Time: Sun, 19 May 2024 08:47:34 +0000



Post From: 5-Yr T-Note CQG Data Suddenly Not Displaying in DOM

[2020-02-18 20:03:28]
Sierra Chart Engineering - Posts: 104368
All users below a certain version including the version you are running, have been getting a notice on startup, describing this issue briefly and instructing you to update. You just need to update to the current version following these instructions:

Software Download: Fast Update

And if you are interested in more than 10 levels of market depth, you should use the Denali Exchange Data Feed and access 800 levels of depth for these markets:
Denali Exchange Data Feed

Note for other users, we see that we have not been providing expanded depth for the CBOT 5 year U.S. Treasury futures but we are now increasing that to 800. This will go into effect later this week.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-18 20:06:57