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Date/Time: Sun, 19 May 2024 11:20:05 +0000



Post From: Orders to Gain not accepting

[2020-02-18 00:27:40]
User180814 - Posts: 45
Hello Sierra,
I set up my data feed on Denali with Ray. Tonight I entered two different orders into my Sierra Chart system and neither order was recognized by Gain my broker. The Service setting is GainCapital/OEC trading. This is how I had it set up on Friday and it worked fine. Do I need to change the Service setting to Sierra they list two different options. Also do the symbols change and how do I deal with that. Please advise as no orders are routing to Gain I can send a screen shot of the current settings if you would like. Please advise. If Ray is around may he can give me a ring or someone can to get this handled. *** I am here now.
Thanks,
Marc
Date Time Of Last Edit: 2020-02-18 10:05:52