Support Board

Date/Time: Thu, 16 May 2024 15:22:51 +0000

Post From: I need assistance with sierra platform is not working

[2020-02-17 23:25:46] Link To Thread - Link To Post [Go To First Post]
User145885 - Posts: 15
Hello.I am having problems with sierra platform . Now suddenly I do have denali as the data feed provider.Before when I connected thru TD ameritrade no problem. Whatever the change you did with my account is a disaster. I can not even move or use the scrolling or crosshair without the platform enter a stage like if it is loading or updating or do not know what it is doing with small circle going around not allowing me to access anything .I already update it to the new version. I already reverse it. I installed sierra chart from the beginning and nothing. The only time that works and only for a moment is when you disconnect and connect again. The rest of the time I can not do anything. I hope you can fix it soon.Best regards.