Login Page - Create Account

Support Board


Date/Time: Fri, 10 May 2024 19:29:44 +0000



Post From: Data feed and charges

[2020-02-12 15:54:11]
Sierra Chart Engineering - Posts: 104368
You would only have to pay the exchange fee for the Denali exchange data feed . We will look into why the email notice included the full price. That is not right.

The data feed is active for your account at this time and until the end of February. There is only the cost of the exchange fee.

Can you forward a copy of the email to support@sierrachart.com.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-12 15:55:41