Support Board
Date/Time: Sat, 10 May 2025 20:05:53 +0000
Post From: SC Real Time datafeed
| [2014-01-04 07:31:20] |
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Did the problem occur when you updated Sierra Chart? Maybe there was an inadvertent change we made which caused the problem. If the problem did not occur as the result of an update to Sierra Chart, then it would be on the TWS side. Another thing to do is to see if you are receiving any real-time data for that particular symbol. Refer to help topic 3.4: http://www.sierrachart.com/index.php?l=doc/helpdetails3.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |